Health services submitting reports for the nKPI and OSR may wish to use the following resources to improve the quality, accuracy and completeness of their data

Specifications for nKPI and OSR

Intended for use by service providers and clinical information system vendors, this document contains:

  • Descriptions of foundation data concepts and other related data

  • A full description of each measure, including inclusions, exclusions and counting rules

  • Measure code disaggregation points

  • The nKPI Condition Coding Framework

  • The nKPI Pathology Coding Framework

  • Variances in vendor implementation (selected measures)

Current version: Specifications for nKPI and OSR reporting v19.0 (published August 2025).

The Specifications for nKPI and OSR are updated regularly. Follow us on LinkedIn to find out when new versions of the Specifications are released.

Data quality education articles

Solving Health has authored a series of educational data quality knowledge translation articles on specific topics relevant to nKPI and OSR data. The articles highlight known issues, challenges and limitations related to data entry and data collection, providing solutions and practical tips to manage data. 

The articles are designed to help health services, their data managers and administrators, and stakeholders supporting them, to better understand how data are reported from the clinical information system (CIS) including what data are counted, from where in the CIS, and where to find additional related information. 

Articles are grouped by topic, relevant to all CISs and vendor specific:

  • General topics

  • Best Practice

  • Communicare

  • Medical Director

  • MMEx

Content focus areas:

  • Highlights some of the key considerations for health services in relation to potential impact on nKPI and OSR data as a result of a change in CIS 

  • These articles outline specific changes to indicators and any possible impact to reported data as a result of the change

  • These articles explain the primary purpose for selected program documentation

  • Tailored to an individual CIS vendor, these articles cover system configuration and limitations, workflow considerations, data quality and data entry, and vendor reports

  • Differences in how CIS capture and report data (whether due to system capability, reporting limitations, or both) can affect the accuracy and completeness of nKPI and OSR. These articles explain the key system-specific limitations and how they translate into CIS reports, and outline where to record data within the CIS. 

Follow us on LinkedIn to find out when new articles are published.

Vendor specific resources

Each clinical information system vendor maintains a technical user guide explaining how specific indicators are calculated. These documents explain the specific rules applied for each indicator and show where data needs to be recorded in the client’s medical record for optimal reporting.

Where to find the user guides:

Best Practice

Link to user guide for both nKPI and OSR:

https://kb.bpsoftware.net/docs/BpPremier_OSRandnKPIMappingsReference.pdf

Communicare

Information for nKPI and OSR can be found in Communicare’s Knowledge Centre under Integrations > Key Performance Indicators > National Key Performance Indicators.

Medical Director

nKPI and OSR Technical Documentation links are on the right-hand side of this page with the release notes for MD Insights version 1.9.2: 

https://www.medicaldirector.com/support/product-updates/clinical/medicaldirector-insights-1-9-2-update

MMEx

nKPI and OSR information can be found in the MMEx onliene User Manual at https://manual.mmex.net.au/manual:nkpiandosr